PART's TouchPass Mobile and Smartcard Ticketing system uses electronic fare collection to replace the old days of paper magstripe passes. Passengers no longer have to wait in line at the ticket window to buy a pass but can purchase their pass over the internet using the secure TouchPass system. Simply download the TouchPass Mobile App or buy a TouchPass Smartcard to purchase passes conveniently, pay fares easily, and speed up the boarding process!
For a limited time, the TouchPass Smartcard is free and those who fully register their TouchPass Mobile App or Smartcard will receive 2 FREE rides!
How Does TouchPass Work?
The TouchPass system allows you to set up a personal TouchPass account where you can purchase and track your passes or load stored value, and monitor your account activity. It also eliminates the fear of losing your pass. If you’re a Smartcard user and you lose your card, as long as you’ve created a user account and tied your Smartcard to your account, we’ll be able to transfer your funds from one card to another. So make sure to register!
TouchPass lets you purchase your PART Express bus pass online or on your mobile device. No more coins or bills. No more asking for transfer slips. TouchPass keeps track of your transfers and will even provide a countdown clock to let you know when your transfers or passes are about to expire if you use your mobile device. Learn more and read some FAQ's about the TouchPass Launch here.
TouchPass has several advantages, including:
- Easy boarding – Just tap your Smartcard or scan your Mobile App QR code on the TouchPass Reader and wait for the light to board.
- Automatic transfers – Transfers are stored in your TouchPass account. No need to ask your driver for a paper transfer!
- Save money – PART Rewards pay-as-you-ride program means the more you ride, the more you will save in the long run. The TouchPass system will count how many times you use stored value to pay for your ride and make sure you never spend more than $5 per day or $80 for the month.
- Online purchases – You can buy passes or load stored value anywhere anytime through your smartphone or online.
- Pass protection – As long as you register your account, your passes and stored value are safe; even if you lose your card.
- Automated alerts – Set up your account to send alerts when your pass is nearing expiration or you're running out of stored value.
Are you employed at a business Downtown Winston-Salem affected by the Business 40 Closure? You may qualify for PART XPass and get 50% off your PART Express pass. Click here to view the Biz40 XPass Page
- Can I use my TouchPass Mobile App or Smartcard to pay for the fare of another person that is traveling with me?
- Can my family or friends use my TouchPass Smartcard?
- How can I check my account to see my passes or stored value?
- How do I add or change my personal information in my TouchPass account?
- How do I check my pass expiration date?