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1. How can I get the TouchPass Mobile App?

You can download the TouchPass Mobile App to any eligible smartphone from the Google Play Store or Apple iTunes App Store.

2. How do I pay a fare using the TouchPass Mobile App?

Paying your fare with your smartphone uses a two-dimensional barcode, also known as “QR” code. The QR Code will be displayed on the Home screen of the TouchPass Mobile App when you have a pass or transfer rights in your TouchPass Account. 

To pay a fare, turn the screen with the QR code toward the TouchPass Reader until you see a video of your mobile device displayed on the TouchPass Reader. While watching the video, move your mobile device so that the displayed QR code is positioned within the white corner markers also visible on the TouchPass Reader. The video will disappear once the QR code has been read.

3. What are the advantages of using the TouchPass Mobile App?

Using the TouchPass Mobile App you’ll be able to purchase passes anywhere your phone is connected. It could be from the comfort of your couch or even standing at the bus stop. You’ll be able to check your Stored Value balance and the status of any passes you’ve purchased with just a couple of taps on your mobile device. 

You won’t need to carry around a TouchPass Card and as long as you have your phone, you’ll have your pass!

4. What can I do with the TouchPass Mobile App?

Using the TouchPass Mobile app, you can:

• Buy passes
• Register your mobile device and create a TouchPass Account
• Use your mobile device as your pass by scanning it on a TouchPass Reader
• View transaction history

5. What is the cost of the TouchPass Mobile App?

There are no costs or fees for downloading or using the TouchPass Mobile App, however, your mobile network provider may charge you when the App uses your mobile data plan.

6. What is the TouchPass Mobile App?

The TouchPass Mobile App can be downloaded onto any eligible smartphone. The app can be used to create and manage a TouchPass Account and used as your pass when boarding the buss.

7. I received a benefit code, how do I load it to my account?

Follow this step by step instructional video to see how to load a benefit code into your Mobile App Account.