How do I check my pass expiration date?

You can view the expiration date of any pass in your TouchPass account in the following ways:

  • By signing on to your Umo Account using the Umo website and selecting the My Products link in the navigation bar at the top of every screen. 
  • By signing on to your Umo Mobile App, opening your Wallet, and selecting Cash Balance or Passes.
  • By viewing the display of the Umo Reader on the bus whenever a pass is used to pay the fare. The expiration date of the pass used will be included in the information shown on the fare confirmation screen.
  • By visiting the CTC Ticket Window or calling the Call Center at 336-883-7278.

Show All Answers

1. Can I use my Umo Mobile App or Smartcard to pay for the fare of another person that is traveling with me?
2. Can my family or friends use my Umo Smartcard?
3. How can I check my account to see my passes or stored value?
4. How do I add or change my personal information in my Umo account?
5. How do I check my pass expiration date?
6. I just purchased a pass, when can I use it?
7. I just used Umo on a bus, when will the fare payment be posted to my account?
8. I'm eligible for a discount when I ride, how does that work with Umo?
9. What are Alerts?
10. What is Umo Cash?
11. What is a Umo account?
12. What is Autoload?
13. What types of passes can I add to my Umo account?
14. Where can I buy my passes/fare media?