What is Autoload?

Autoload is an optional service that will automatically reload a pass or Umo Cash when your account has a pass nearing expiration, your pass is low on trips, or you're running low on Umo Cash. You can activate the autoload feature through your Mobile App or Online. You will also have to add a stored debit or credit card in your profile to use this feature. 

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1. Can I use my Umo Mobile App or Smartcard to pay for the fare of another person that is traveling with me?
2. Can my family or friends use my Umo Smartcard?
3. How can I check my account to see my passes or stored value?
4. How do I add or change my personal information in my Umo account?
5. How do I check my pass expiration date?
6. I just purchased a pass, when can I use it?
7. I just used Umo on a bus, when will the fare payment be posted to my account?
8. I'm eligible for a discount when I ride, how does that work with Umo?
9. What are Alerts?
10. What is Umo Cash?
11. What is a Umo account?
12. What is Autoload?
13. What types of passes can I add to my Umo account?
14. Where can I buy my passes/fare media?